❓ Frequently Asked Questions
How to get a prompt quotation for custom orders?
Kindly offer us your specific requirements regarding magnet grade, size, quantity, coating, magnetic direction, and working temperature. A detailed quote will be provided within 24 hours.
How long is your standard lead time?
Generally, it is 5-10 days if the materials are in stock. For new production or customized orders, the lead time is approximately 30-35 days, depending on the order quantity.
Do you have a Minimum Order Quantity (MOQ)?
We do not have a strict MOQ. We strive to cooperate with all clients. If you have a small quantity requirement, we are open to communicating for a suitable solution.
What are the available payment terms?
For payments ≤ 5000 USD, 100% in advance is required. For payments ≥ 5000 USD, we require 30% T/T in advance, with the balance cleared before shipment.
Can these magnetic catches be used on glass doors?
Yes, these magnetic door catches are versatile and suitable for normal doors, fire doors, and glass doors, providing a secure and reliable hold.
What coatings are available for the magnets?
We offer various coating options including Zinc, Ni-Cu-Ni (Nickel), Copper, Gold, and others to ensure durability and aesthetic appeal based on your needs.