Frequently Asked Questions
1. What are your standard trade terms?
Answer: We support FOB, CIF, EXW, DDU, and DDP.
2. What are your accepted payment terms?
Answer: T/T 30% deposit in advance, T/T 70% against B/L copy. We also accept Trade Assurance, Paypal, and Western Union.
3. Do you provide samples for testing?
Answer: Yes, we can offer 1-2 pcs free charge samples for each design. The buyer is responsible for the express shipping cost.
4. What is the standard lead time for production?
Answer: Approximately 20-35 days for mass production. Sample lead time is typically within 7 days.
5. How is product quality guaranteed?
Answer: We maintain a strict quality control system and a professional QC team to ensure every product meets standards.
6. Can the door catch be customized?
Answer: Yes, customized colors and specifications are available to meet your specific furniture or cabinet requirements.