Frequently Asked Questions
How can I get a prompt quotation for custom orders?
Kindly provide your requirements regarding magnet grade, size, quantity, coating, magnetic direction, and working temperature. A detailed price quote will be offered within 24 hours.
What is the typical lead time for production?
Generally, it is 5-10 days if materials are in stock. For new production cycles, it usually takes 30-35 days depending on the order quantity.
Do you have a Minimum Order Quantity (MOQ)?
We do not have a strict MOQ. We strive to cooperate on all order sizes. For small quantities, we are open to communication to find the best solution for your needs.
What materials are used in these magnetic catches?
Our magnetic catches are constructed using high-quality permanent Neodymium magnets and durable plastic housings to ensure long-lasting performance.
Are custom sizes and colors available?
Yes, we specialize in customization. We can adjust the dimensions, magnet strength (from N30 to N52), and colors to match your specific cabinet or door requirements.
What are your standard payment terms?
For orders under 5000 USD, 100% advance payment is required. For orders over 5000 USD, we require a 30% T/T deposit in advance, with the balance due before shipment.